If you would like to return an item, you may cancel the contract within 14 days of receiving the goods without giving a reason. The cancellation must be clearly stated. You can do so in one of the following ways:
- Via the online form: Returns form (Link)
- By telephone: (+49) 5361/8 903 903 (call charges within German network depend on provider)
- By fax: (+49) 5361/8 903 900
- By email: email@example.com
- By post: VfL Wolfsburg-Fußball GmbH, Merchandising, In den Allerwiesen 1a, 38446 Wolfsburg, Germany
Both the returns form and the UPS returns label are included with your package. Please only use the supplied sticker to return goods to us free of charge. Any other packages sent as 'postage paid by recipient' will be returned to you unopened.
For further information, please see our cancellation policy.