Payment of supplement/
The upgrade tool enables a supplement to be paid to convert a concession into an adult ticket, as well as to print out a replacement for an adult ticket for a particular matchday.
Supplements and printing a replacement ticket can only be done once per matchday.
Please log into your account and click on the "My account" area in the "Upgrade tool" tab.
Then type in the reservation number (SR- followed by the first seven numbers) as well as the zone, row and seat numbers, then select upgrade to adult or print a replacement matchday ticket.
Shortly after that you will receive an e-mail, telling you that the ticket is available for printing in the "Orders" section.