Stadionordnung AOK Stadion

 § Section 1 – Area of application / purpose

1. The stadium regulations serve to ensure the proper usage of, and safety and orderliness
   in, the AOK Stadium and its connected outer facilities.

2. On the enclosed location map, which is an integral part of these stadium regulations,
   the area of application is indicated by a continuous red line.

3. Visitors to the AOK Stadium acknowledge these stadium regulations as binding with
   the purchase of an admission ticket, but affirm this at the latest by entering the AOK
   Stadium. These stadium regulations apply to all events that take place in the AOK
   Stadium.

§ Section 2 – Dedicated use

1. The primary function of the AOK Stadium is to hold football matches. Other sports and
   non-sports events can also take place here.

2. The general public has no claim or entitlement to use of the AOK Stadium or any of its
   individual facilities.

3. In case of third-party use of the AOK Stadium, the pertinent contracts are to be
   concluded in compliance with German civil law.

§ Section 3 – Control over access to premises

1. Representatives and agents of VfL Wolfsburg-Fußball GmbH have the legal right of
   control over access to the premises, as do the police and the security forces (SOD) in
   service during events. They are entitled to issue binding instructions to visitors in
   accordance with these stadium regulations.

§ Section 4 – Stay of visit

1. Only persons bearing a valid admission ticket or other proof of admission entitlement,
   or who can prove their admission entitlement for the respective event with some other
   form of authorisation identification, may enter the AOK Stadium and its connected
   outer facilities and are authorised for a stay of visit.

2. Children under the age of 14 are only permitted to enter the AOK Stadium accompanied
   by a responsible adult.

3. Each spectator must occupy the seat in the stadium that is indicated on their ticket or
   for which their ticket is valid. However, they may be required, if so ordered by the
   organiser, the SOD or the police, to move to another seat if this is necessary for an
   important reason (e.g. safety considerations), in which case they shall not be entitled
   to compensation. This particularly applies to spectators of visiting clubs who have a
   valid ticket but are not assigned places in the home fan section of the AOK Stadium designated for the match day. Since the organiser is obliged to separate home and visiting fans for safety reasons and if the event is sold out, the SOD is instructed to refuse admission to the stadium to visiting fans who have purchased tickets for the home fan section.

4. Upon leaving the AOK Stadium, the ticket loses its validity; this also applies to season
   tickets with regard to admission on that specific match day.

5. In justified exceptional cases, visitors can be required, upon request by the SOD or
   police, to verify their identify by providing an official identity document.

6. The latest edition of the rules and regulations stated by VfL Wolfsburg-Fußball GmbH
   applies to visits to the AOK Stadium on event-free days.

7. Within the jurisdiction of the stadium regulations, attendance in the stadium is
   prohibited to persons who are clearly heavily intoxicated, carrying dangerous or
   prohibited items pursuant to Section 7 of the stadium regulations or who intend to
   compromise safety.

8. To ensure and optimise safety in the stadium for all visitors, and to assist the SOD and
   police with their work, the AOK Stadium and some sections of the surrounding area
   (max. 500 metres) are monitored by video cameras, including on event-free days, in
   accordance with Art. 6(1)(1)(f) General Data Protection Regulation (GDPR) in
   conjunction with Section 4 German Data Protection Act (BDSG). The video recordings
   are stored securely by the competent authorities and are treated confidentially, but
   may be used as evidence if a criminal offence (whether a misdemeanour or a more
   serious offence) is committed or suspected. Unless they reveal activity requiring further
   investigation, the video recordings are erased automatically in accordance with the
   data protection legislation in effect in the Federal Republic of Germany. Section 4
   Subsection 10 of these stadium regulations stipulates that video and audio recordings
   may on request also be sent to courts and public authorities for law enforcement
   purposes in accordance with Art. 6(1)(1)(c) or (f) GDPR.

9. During the event, images (e.g. photographs, live streams, broadcasts and/or other
   audiovisual recordings) are made by VfL Wolfsburg and accredited third parties (e.g.
   journalists and freelance photographers) in order to document the event (e.g. press
   commentary, reporting, club history), for commercial use (e.g. image films for social
   media channels, flyers, posters, catalogues of fan merchandise and for use in the VfL
   Wolfsburg sustainability report) and on the basis of our overriding interest (Art. 6(1)(f)
   GDPR). These purposes are in our legitimate interest. You are referred to your right to
   object defined in Art. 21 GDPR.

10. Visiting the AOK Stadium for purposes of media reporting on the event (television,
    radio, internet, print, photo) is permissible only with the prior consent of VfL
    Wolfsburg-Fußball GmbH and in the areas specially designated for media
    representatives. Ticket holders are therefore prohibited from making audio,
    photographic or video recordings, or communicating descriptions or results of the
    match, without the prior consent of VfL Wolfsburg-Fußball GmbH, unless this is done
    solely for personal, non-commercial purposes. Under no circumstances may audio,
    photographic or video recordings be publicly disseminated, nor may support be
    provided to other persons engaged in such activities, without the prior consent of VfL
    Wolfsburg-Fußball GmbH. This includes dissemination via the internet or by mobile
    phone. The media guidelines of the Deutsche Fußball-Liga GmbH (German Football Association; DFL) and the respective regulations of other pertinent football associations (e.g. DFB, UEFA, FIFA) also apply to the activities of media representatives within the scope of a football event.

§ Section 5 – Entry checks / checks by the SOD

1. Upon entering the AOK Stadium facilities and at control points within the arena, each
   visitor is obliged to voluntarily show his or her ticket or other authorisation pass to the
   SOD, and to hand it over for closer scrutiny upon request. This obligation also applies
   to requests by the police.

2. For discounted tickets (e.g. in the case of pensioners, students), proof of the discount
   justification (e.g. pensioner or student ID card) must be presented unprompted to the
   SOD at access control points to the AOK Stadium. If proof of entitlement to the discount
   cannot be presented, the difference between the reduced and the regular admission
   price must be paid. Otherwise, the SOD is authorised to deny access to the ticket
   holder.

3. The SOD is entitled to search persons and the items they are carrying – this includes
   the use of technical equipment – to ascertain whether they pose a security risk due to
   alcohol or drug consumption, or because they are carrying weapons, pyrotechnical or
   other dangerous items.

4. Persons who are unable to provide proof of authorised entry or pose a safety risk as
   per Section 5 Subsection 3 shall be denied admission and prevented from entering the
   AOK Stadium, or expelled from the area of jurisdiction of the stadium regulations.

5. The same applies to persons against whom a nationwide stadium entry ban, or a
   stadium-specific entry ban, is in effect, and for visitors who refuse to allow a security
   check pursuant to Section 5 Subsection 3.

6. The SOD is entitled to verify the identity of visitors by checking their governmentissued
   identity documents (e.g. identity card, passport, etc.). Those who refuse to
   consent to search or identity verification at a visitor security control check can be
   refused entry to the AOK Stadium.

7. Rejected visitors are not entitled to a refund of the admission fee.
   
   

8. VfL Wolfsburg-Fußball GmbH stands for an open-minded, tolerant football culture and
   condemns xenophobic, racist, homophobic, biphobic, transphobic, sexist, violent,
   antisemitic, left-wing and right-wing extremist behaviour, as well as other
   discriminatory radical views and political ideologies. Consequently, persons whose
   outward appearance gives the impression that they embrace such behaviours, views
   or political associations can be excluded from attending all events. The outward
   appearance includes in particular group-typical clothing with themed graphic
   characters on which various number or letter combinations signify the views of the
   wearer, or certain clothing brands that serve to identify such an attitude (e.g. Thor
   Steinar or Consdaple). Furthermore, people who exhibit such behaviour, attitudes or
   political ideology by means of flags, patches, propaganda material, calls or statements
   can be excluded from all events.

§ Section 6 – Behaviour in the area of jurisdiction of the stadium regulations

1. Within the area of jurisdiction, each visitor must behave in such a way that no other
   person is harmed, endangered, or hindered or harassed to a greater extent than is
   unavoidable under the circumstances.

2. All visitors must unreservedly obey the instructions of the event organiser, the SOD,
   the police, fire brigade, rescue services and the stadium spokesperson.

3. For safety reasons and to avert risk, visitors are obliged to obey instructions issued by
   authorities mentioned in Section 6 Subsection 2 to take seats other than those printed
   on their tickets (including in other areas) or to leave the stadium and the adjacent
   outdoor facilities.

4. All entrances and exits, as well as escape and rescue routes, are to be kept free for their
   intended purpose without restriction.
   Notwithstanding these stadium regulations, authorities mentioned in Section 6
   Subsection 2 may issue further instructions as necessary in specific cases to avert or
   remove danger to life, limb or property. Orders issued pursuant to this purpose must
   be obeyed.

§ Section 7 – Prohibitions

1. Home fans are not permitted to be in any visiting fan area. The SOD has been instructed
   and is authorised to remove from visiting fan areas spectators who are recognisably
   fans of the home team or who indicate this through their behaviour, even if they have
   a valid ticket for this area, and to assign them to another place in the stadium. If the
   AOK Stadium is sold out, the spectators concerned will be expelled from or refused
   admission to the stadium.

2. Visiting fans are not permitted to be in the designated home fan areas. The SOD has
   been instructed and is authorised to remove from home fan areas spectators who are
   recognisably fans of the visiting team or who indicate this through their behaviour,
   even if they have a valid ticket for this area, and to assign them to another place in the
   stadium. If the AOK Stadium is sold out, the spectators concerned will be expelled from
   or refused admission to the stadium.

3. Provoking other spectators to express hatred or violence toward referees, players or
   other persons is forbidden.

4. It is strictly forbidden for visitors to carry, keep available or leave the following items
   in the AOK Stadium:

1. Racist, xenophobic, homophobic, transphobic, biphobic, sexist or extreme rightwing
   propaganda material;

2. Advertising or commercial items, as well as political or religious items of all
   kinds, such as banners, signs, flyers or the like, without the express prior
   permission of the organiser;

3. Weapons or dangerous objects of all kinds that could possibly cause or lead to
   injury;

4. Objects that could be used as weapons or projectiles;
5. Laser pointers;

6. Aerosol spray cans (e.g. deodorant spray, hairspray, pepper spray); solid, liquid
   or gaseous substances or objects that are corrosive, easily flammable, leave
   stains or are injurious to health (exception: urgently required medicines);

7. Bottles, cups, beer mugs, cans or other containers made of fragile, splintering
   or particularly hard material;

8. Food and drink of any kind, especially alcoholic drinks. The only drinks that can
   be taken into the stadium are up to 0.5 litres of non-alcoholic drinks in soft
   packaging (e.g. “Tetra Pak”) for children up to 10 years of age;

9. Bulky items such as ladders, stools, chairs, boxes, suitcases;

10. Torches, fireworks, flares, Bengal fire, distress flares and other pyrotechnic
    items, sparklers;

11. Flag or banner poles that are longer than 1.50 metres or whose diameter is
    larger than 3 cm;

12. Alcoholic beverages of any kind;
13. Any kind of drug;

14. Noise-making instruments and launchers which are mechanically or
    pneumatically driven (VfL Wolfsburg-Fußball GmbH reserves the right to make
    exceptions);

15. All moving image cameras (e.g. video cameras), all photographic cameras with
    interchangeable lenses (e.g. single-lens reflex (SLR) or system cameras), as well
    as medium or large-format cameras;

16. Large umbrellas with a spike.
    
    

5. In order to ensure safety and keep escape and rescue routes clear, the conveying of
   medically necessary walking aids is only allowed in areas with seats and/or specially
   designated areas. The SOD is entitled to assign an appropriate location to a visitor using
   a walking aid, in accordance with Section 6 Subsection 3.

6. In addition, visitors are prohibited from the following:

1. Communicating racist, xenophobic, homophobic, transphobic, biphobic, sexist
   or radical right-wing statements, and committing extreme acts of any kind;

2. Accessing or climbing over buildings, facilities and fixtures – in particular
   facades, fences, walls, playing field enclosures, barriers, lighting structures,
   camera stands, trees, planted areas, roofs and towers of any kind – which are
   not intended for general use;

3. Entering areas where visitors are not permitted (e.g. the playing field, the inner
   area, function-specific rooms) without the consent of the event organiser or the
   police;

4. Throwing objects or liquids of any type, in particular onto the playing field or
   visitor areas;

5. Making fires, or bringing in, igniting or launching other pyrotechnic items, such
   as fireworks, signal ammunition, magnesium torches, smoke bombs, Bengal
   flares, etc.;

6. Enabling the preparation and execution of forbidden acts described in Section
   7 Subsection 6e (e.g. by concealing them with two-pole banners or flags);

7. Disguising themselves;
8. Painting, marking or gluing equipment, facilities, buildings, or pathways;

9. Entering the grounds of the AOK Stadium with vehicles, selling tickets and
   goods, selling or distributing printed material, brochures, etc. or collecting
   money, items or signatures without the permission of VfL Wolfsburg-Fußball
   GmbH;

10. Urinating or defecating outside the designated toilets, or soiling the grounds of
    the AOK Stadium in any other manner, particularly by throwing away items;

11. Bringing along pets.
    
    

7. Building, setting up, installing or storing objects, in particular setting up tents and
   caravans, as well as staying overnight within the area of jurisdiction of these stadium
   regulations, are not permitted at any time. Exceptions to these provisions are the
   prerogative of VfL Wolfsburg-Fußball GmbH.

§ Section 8 – Prohibition of alcohol / beverage dispensing

The sale and serving of alcoholic beverages within the jurisdiction of these stadium
regulations is strictly prohibited. Exceptions are governed by VfL Wolfsburg-Fußball
GmbH, in consultation with the responsible safety and security authorities.

§ Section 9 – Use of car park

Users of all designated car parking areas are obliged to comply with the following
provisions:

1. Any soiling by oil, petrol, battery acid or other substances is to be avoided and reported
   to VfL Wolfsburg-Fußball GmbH if it does occur. The person responsible bears the costs
   of any necessary removal.

2. Users of car parking areas must take the greatest care at all times.
   
   
3. Only registered, roadworthy and notified vehicles may be parked.

4. The organiser accepts no liability for damage caused by other visitors or third parties.
   This applies particularly to damage to vehicles, theft of valuables from the car (e.g. car
   radio, telephone, personal valuables, computer, photographic equipment, sports
   equipment etc.) or articles attached on or to the car, to the extent that the organiser is
   not culpable within the meaning of Section 10 of these stadium regulations, which also
   applies.

§ Section 10 – Liability

1. Visitors enter and use the AOK Stadium at their own risk.
   
   

2. Accidents or damage must be reported immediately to VfL Wolfsburg-Fußball GmbH.
   VfL Wolfsburg-Fußball GmbH, its legal representatives and/or vicarious agents shall
   only be liable for damages, regardless of the legal basis, in the event of intent or gross
   negligence or – in this case limited to the damage foreseeable at the time of entering
   into the contract and typical for this type of contract – in the event of a breach of
   material contractual obligations.

3. VfL Wolfsburg-Fußball GmbH is not liable for personal injury or property damage
   caused by third parties.

4. VfL Wolfsburg-Fußball GmbH is not liable for the loss of property unless this is due to
   the culpable behaviour of its staff.

5. Fans and visitors are liable as defined by law. Parents are liable for their children.

§ Section 11 – Violations

1. Whoever violates the provisions of this usage regulation can, without prejudice to the
   other rights of VfL Wolfsburg-Fußball GmbH, be expelled from the AOK Stadium
   without compensation and without a refund of the admission fee. This applies also to
   persons who are intoxicated or under the influence of other mind-altering substances
   that impair functional ability.

2. A stadium ban can be imposed against persons who, through their behaviour inside or
   outside the AOK Stadium in connection with a football match, hinder or endanger the
   safety and orderly conduct of the event. This entry ban may be limited to the grounds
   and events of VfL Wolfsburg-Fußball GmbH or, in accordance with the guidelines
   issued by the DFB, be expanded to be effective nationwide.
   Stadium bans can also be issued by the police or SOD against groups of persons if
   violations cannot be specifically attributed to individuals, but behaviour can be
   attributed to members of the group as a whole.

3. If there is suspicion that persons have committed a criminal offence or a
   misdemeanour, charges can be filed.

4. If the organiser is enjoined to redress claims for damages and/or pay fines stemming
   from a third party due to prohibited and/or disorderly conduct, the organiser shall seek
   recourse by asserting these claims against the perpetrator. The same applies to
   property damage for which the perpetrator is liable. If multiple parties are responsible,
   these are jointly liable within the meaning of Section 421 German Civil Code (BGB).

5. Prohibited items that are carried or conveyed will be confiscated and, insofar as they
   are not required for a criminal investigation, shall be returned upon request following
   cessation of the premise for their confiscation or, beyond a period of four weeks after
   the event, destroyed at the expense of the visitor. VfL Wolfsburg-Fußball GmbH and/or
   the organiser will not be held liable for any loss or damage of confiscated items.
   Exempted from return are items that have been confiscated in accordance with Section
   7 Subsection 4 (a), (c), (j) and (l).

6. The rights of VfL Wolfsburg-Fußball GmbH as the owner of property rights remain
   unaffected.

Wolfsburg, August 2019

VfL Wolfsburg-Fußball GmbH 
Management Board

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